Privacy Policy

CertifySphere Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit certifysphere.com and use our services — including our software products, certification exam prep platform, learning paths, and consulting services.

By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

Information you provide directly:

• Name and email address when you submit a contact or support inquiry
• Message content submitted through our contact form

Information collected automatically:

• Usage data via Google Analytics (pages visited, time on site, device type)
• Browser type, IP address, and referring URL (anonymised where possible)
• Exam scores and history stored locally in your browser (localStorage) — this data never leaves your device

We do not require account registration and do not store passwords or payment details on our platform.

• To respond to your support inquiries and contact form submissions
• To understand how visitors use our website and improve our content
• To monitor and maintain the performance and security of our platform
• To send transactional emails in direct response to your inquiry (no unsolicited marketing)

We use the following third-party services that may process your data:

• Google Analytics — website traffic analysis (Google Privacy Policy applies)
• Google AdSense — contextual advertising (Google Privacy Policy applies)
• Web3Forms — contact form submission processing
• HubSpot — CRM and visitor tracking for lead management
• Tawk.to — live chat support (Tawk.to Privacy Policy applies)
• Vercel — website hosting and deployment

Each third-party service is governed by its own privacy policy. We encourage you to review their respective policies.

Our website uses cookies and similar tracking technologies for analytics and advertising (via Google Analytics and Google AdSense). We also store your theme preference (light/dark mode) in your browser's localStorage.

Exam scores and practice history are stored exclusively in your browser's localStorage and are never transmitted to our servers. You can clear this data at any time from the Exam Prep page.

Contact form submissions are retained in our CRM for as long as necessary to respond to your inquiry and for legitimate business purposes. We implement reasonable technical and organisational measures to protect your data from unauthorised access or disclosure.

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of analytics tracking by using browser privacy tools or ad blockers
• Clear your local exam history at any time via the Exam Prep page

To exercise any of these rights, email us at contact@certifysphere.com.